User Flow Maker

Design user journeys and process diagrams with simple drag-and-drop shapes.

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What is User Flow Mapping?

User flow mapping is a UX design technique that visualizes the path users take through your product or service to complete a goal. By mapping out each step, decision point, and possible outcome, designers and product teams can identify pain points, optimize experiences, and ensure users reach their goals efficiently.

Visualize Journeys: See the complete path users take through your product.

Identify Friction: Spot where users might get stuck or drop off.

Optimize Experience: Design smoother, more intuitive user experiences.

Team Alignment: Get everyone on the same page about user journeys.

How to Create a User Flow Diagram

Define the User Goal

Start by identifying what the user wants to accomplish - this becomes the end point of your flow.

Add Entry Points

Identify where users begin their journey - homepage, search results, email link, etc.

Map Each Step

Add shapes for each screen, action, or decision the user encounters. Use rectangles for screens, diamonds for decisions.

Connect with Arrows

Draw arrows between steps to show the flow. Label branches at decision points to clarify different paths.

Features & Benefits

Shape Library

Standard flowchart shapes including rectangles, diamonds, ovals, and more for professional diagrams.

Drag & Drop Canvas

Easily position and rearrange elements on an infinite canvas.

Connection Lines

Draw arrows and connectors between shapes to show flow direction.

Export Options

Download your user flow as PNG or SVG for documentation and presentations.

Cloud Saving

Save multiple user flows and access them from any device.

Privacy First

Your diagrams stay in your browser unless you choose to save to cloud.

Who Uses This Tool?

UX Designers

Mapping an e-commerce checkout flow

UX designers chart every step from cart to confirmation, including error states, guest checkout, and payment method branching. Visualizing the full flow reveals unnecessary steps, confusing decision points, and opportunities to reduce cart abandonment rates.

Product Managers

Documenting onboarding for a SaaS product

Product managers map the new-user journey from signup through first value moment to identify where users drop off. By diagramming each screen, prompt, and decision point, they pinpoint friction that prevents users from reaching activation milestones.

Developers

Planning API and page routing before implementation

Frontend developers create user flow diagrams to map out page navigation and API call sequences before writing code. This upfront planning catches missing states, redirect loops, and authentication edge cases that would be costly to fix after implementation.

QA Engineers

Designing comprehensive test scenarios

QA engineers use user flow diagrams as test blueprints, ensuring every path through the application is covered by test cases. Decision diamonds in the flow highlight branching logic that needs positive, negative, and edge-case testing coverage.

Pro Tips

1.
Always include error and edge-case paths in your flow, not just the happy path — users will encounter errors, and unplanned states lead to confusion and drop-offs.
2.
Label every decision diamond with the exact question the user faces (e.g., 'Has account?' rather than just 'Check'), so the flow reads like a real user experience.
3.
Keep your flow left-to-right or top-to-bottom consistently — mixing directions makes the diagram harder to follow and defeats the purpose of visual clarity.
4.
Start with the highest-traffic user flow first when mapping a complex product, then create separate diagrams for secondary paths to avoid an unreadable mega-diagram.

Frequently Asked Questions

A user flow uses simple shapes to represent steps, while a wireflow combines user flow with wireframe screenshots to show both the journey and the actual interface. Our tool focuses on user flows for quick visualization.

Create user flows during the discovery and design phases of a project - before building wireframes or prototypes. They're also useful for documenting existing products and identifying improvement opportunities.

Start high-level with major steps and decision points. Add detail as needed, but avoid cluttering the diagram with every possible micro-interaction. The goal is clarity, not exhaustiveness.

Yes! The tool supports standard flowchart conventions: rectangles for processes/screens, diamonds for decisions, ovals for start/end points, and arrows for flow direction.